
Even though the average wait over time is the same, customers tend to notice lines that are moving faster than they are compared to other lines moving more slowly. Having only one line, so there is no anxiety about which line to choose and a greater sense of fairness.Hiding the length of a line by wrapping it around a corner.Other techniques to reduce queueing anxiety include: Retail checkout, by placing small items for purchase so customers can continue shopping while waiting.Elevators, by adding mirrors so people can groom themselves or watch other people.Baggage claim in the Houston, Texas airport, by moving the arrival gates further away so passengers spend more time walking than standing around waiting.The technique of giving people an activity to distract them from a wait has been used to reduce complaints of delays at: People experience "occupied" time as shorter than "unoccupied" time, and generally overestimate the amount of time waited by around 36%. Secondary queue areas for patrons with special tickets, like the FastPass system used at Disney parks, or the Q-bot as used in Legoland Windsor.
#THAT A QUEUE MEANING TV#
This is popular at amusement parks like Walt Disney World, which uses TV screens and other visuals to keep people in the queue area occupied. Portions of the line can be sectioned off and bypassed by guests if the queue is not crowded. Notable rides have a large area of this kind of line to hold as many people as possible in line.


The rides have a fixed number of guests that can be served at any given time (which is referred to as the rides operational capacity), so there has to be some control over additional guests who are waiting. Organized queue areas are commonly found at amusement parks. This is a common setup in banks and post offices. Another arrangement is for everyone to wait in a single line a person leaves the line each time a service point opens up. Sometimes two people who are together split up and each waits in a different line once it is determined which line is faster, the one in the slower line joins the other. Large stores and supermarkets may have dozens of separate queues, but this can cause frustration, as different lines tend to be handled at different speeds some people are served quickly, while others may wait for longer periods of time.

Queues are generally found at transportation terminals where security screenings are conducted. Queues can be found in railway stations to book tickets, at bus stops for boarding and at temples. Queues for specific trains are marked by color-coded lines on the platform. Commuters at Osaka Station waiting to board a train.
